PhotoJazz User Manual Adobe IllustratorTroubleshooting If you try to open a PhotoJazz image file with Illustrator and the PhotoJazz image file does not show up in the Open dialog, or you get the error message: Could not read the file because an error has occurred.then PhotoJazz may not have been properly installed. On a Power Macintosh, make sure that:
If not, reinstall PhotoJazz 2 with InstallPhotoJazz or install these items by hand, restart the computer, and try again. If you still experience problems, please contact BitJazz Customer Service at servicebitjazz.com. In Windows, make sure that:
If not, reinstall PhotoJazz 2 with
PhotoJazzSetup.exe or install these items by hand, restart the computer, and try again.
If you still experience problems, please contact BitJazz Customer Service at servicebitjazz.com.
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